Quality Assurance Analyst

Job typeGame Development/Publishing
LocationUnited States - Chicago, Illinois
TypeFixed Term
Posted DateJun. 27, 2019
What part will you play?

NetherRealm Studios is seeking a Quality Assurance Analyst to join our team. This individual contributor must be able to establish priorities among multiple, competing demands and to meet deadlines. Ideal candidates possess the ability to work with flexibility, efficiency, and diplomacy in a fast-paced environment. Must be able to use test documentation, execute test cases, track defects, and report results. Should have exceptional problem solving skills and be able to articulate issues written and verbally. Must possess a flexible and personable approach in a team environment and must be comfortable interacting with other internal and external team members on short and long-term term projects. Candidates should have experience using Microsoft and Sony development tools (software/hardware). Applicants should have a minimum of 3 years experience as a Quality Assurance Analyst.
  • Team support - Research challenges being encountered by team members with tools and runtime to reduce downtime created by bugs or configuration problems. Track to resolution.
  • Bug reporting/tracking/fixing - Find and report bugs in code, assets and tools. Research and properly update and assign bugs written by other members of the development team. Identify development resources needed to fix bugs. Track bugs to closure. Check in fixes when appropriate.
  • Build deliveries - Assemble and deliver milestones, demos, and final builds. Assemble and smoke test builds to be sent to third parties, such as publisher QA, 3rd party test groups, and usability.
  • Utilization of test automation and QA tools.
  • Perform testing of runtime and tools on all platforms using ad-hoc and guided methods for verification of requirements as set forth by the development team, the publisher, and the 1st party console manufacturers.
  • Reproduce and isolate bugs found by publisher QA and other members of the development team.
  • Aid in the maintenance of internal and/or external bug databases as needed.
  • Stable Build Testing - Smoke test code and critical assets prior to release to the rest of the development team. Make determinations based on discovered issues regarding whether or not a given set of code and assets should be released to the rest of the development team.
  • Crash Report Tracking - Track and report crashes sent by the development and publisher QA teams.

What do we require from you?
  • High school diploma or equivalent, BS or BA a plus.
  • 3+ years in a software Quality Assurance position.
  • 1 year in games desired.
  • Experience with one or more game consoles (Nintendo, Microsoft, Sony) or PC desired.
  • Experience having shipped a game title on any platform in a development organization desired.
  • Pays close attention to detail.
  • Has the ability to communicate clearly, both written and orally.
  • The ability to accurately troubleshoot and identify software and hardware problems and describe the issue to others in a clear and concise manner.
  • Knowledge of current PC hardware and setup.
  • The ability to complete multiple concurrent tasks in a fast paced environment with minimal supervision under tight deadlines.
  • Strong computer skills including familiarity with all current Microsoft operating systems, Microsoft Word (or equivalent), Microsoft Excel (or equivalent), and Microsoft Outlook (or equivalent).
  • Knowledge of one or more bug tracking databases, including but not limited to: JIRA, Test Track Pro, or equivalents.
  • Strong organizational skills and the ability to manage time under tight deadlines.
  • Strong oral and written communication skills, and the ability to communicate complex and/or detailed information clearly.
  • Knowledge of video games across multiple platforms and genre’s.
  • Entry level knowledge of basic testing concepts including: Test Case usage, Bug writing, Regression testing, and Ad hoc testing.
  • Any experience with code or scripting is a plus.
  • A flexible work schedule and willingness to work long hours when necessary.

Your information will now be submitted via our parent company’s site, TimeWarner.com.